Refund Policy
1. Returns and Exchanges: We regret to inform you that we do not accept returns or exchanges on any items sold through our website. We kindly request that you carefully consider your purchase before placing an order.
2. Exceptional Cases: In extremely rare situations where a return must be made, we will assess the circumstances on a case-by-case basis. Please note that such exceptions are subject to the following conditions:
Unopened Items: Only unopened items will be eligible for consideration for return. In cases where returns are accepted, the customer is responsible for both the initial shipping costs and the return shipping costs.
Restocking Fee: In the event that a return is approved, a 10% restocking fee will apply. This fee will be deducted from the refund amount.
Shipping Responsibility: In cases where returns are accepted, the customer is responsible for both the initial shipping costs and the return shipping costs.
3. Refund Process: Once we receive the returned item and inspect its condition, we will initiate the refund process. Please note that the refund will be issued for the product's cost minus the restocking fee and any shipping charges incurred.